Vandon Allen
35 Gordon Ave, Hyde Park, MA 02136 Cell: 857 928 4625
jamesallen692@gmail.com
Career Overview
Highly
enthusiastic customer service professional with 3 years client interface
experience.
Energetic and
reliable Retail Sales Associate skilled in high-end merchandise environments.
Personable and responsible Cashier with 3 years in retail and customer
service. Solid team player with upbeat, positive attitude.
Dedicated
Customer Service Representative motivated to maintain customer satisfaction
and contribute to company success.
Work Experience
Boston
Public Schools Phone Operator 8/14-6/15
Boston,
Ma
·
Coordinate
and track buses for Boston Public Schools
·
Work
with parents
·
Schedule
pick ups and drop offs for students of Boston Public Schools
·
Work
with the bus yard to accomplish successful schedules
RR
Donnelley
Printing
Operator
Nov 2013- Present
Hyde Park,
MA
●
Ability to operate and troubleshoot
6180 Xerox and 372 OCE
●
Operates Equipment
●
Understands and follows work order
direction
●
Assists other print operators in
material handling as necessary
●
Monitors output quality through course
of a run
WB
Mason
Warehouse Associate
July 2013- Nov 2013
South Boston, MA
● Assembles customer orders from stock and places orders
on pallets, shelves and loads trucks for morning delivery.
● Manages work production so trucks are ready to go out
on time and in good order.
● Uses forklift and reach truck to bring items to
designated areas.
● Sorts and places materials or items on racks, shelves,
or in bins according to predetermined sequence such as size, type, style,
color, or product code.
● Marks materials with identifying information.
● Put stock location away in appropriate place.
● Performs dropdowns to keep items to be picked at
eye-level.
● Keeps communication and information updated to minimize
disruption.
● Completes work in a timely manner while ensuring
all safety and security procedures are followed.
● Work closely with Warehouse Supervisors and Delivery
Drivers
HD
Supply
Warehouse Associate
August 2010 – Oct 2012
Hyde Park, MA
● Received,
counted and recorded shipment data into the system. Matched packing list
information to actual packed merchandise. Prepared packages/merchandise for
storage.
● Record
receiving data using computer.
● Pack,
unpack, and mark stock items, using identification tag, stamp, or electronic
marking tool or other labeling equipment
● Identify
incorrect/short shipped items and immediately notify supervisor.
● Delivered
products, supplies, and equipment to designated area
● Verify
computations against physical count of stock. Examine and inspect stock items
for wear and defects.
● Maintained
condition of work area (i.e. free of trash, product in correct location,
etc.). Follows company safety policies and procedures and encourages other
associates to do the same.
● Performed
other duties as assigned
Autozone
Commercial Driver
March 2010 - January 2012
Roslindale,
MA
●
Drove delivery truck or automobile to deliver parts to Commercial
customers, including the loading and unloading of parts Completed
vehicle safety checks per Company policy and constantly operates the vehicle
within safety guidelines; Consistently assisted customers
in a professional, courteous, and prompt manner.
● Established and
maintained rapport with current commercial customers, always remaining aware
of, and addressing their needs; recommended products that meets their needs,
including informing customers of new products and services.
● Filled
commercial customers' orders and stages them for delivery.
●
Assisted other store personnel in keeping the back room area clean,
organized, and stocked. Complied with all aspects of the Fleet safety
program.
● Other
duties may be assigned, as necessary.
Labor
Ready
Auction
Driver
March 2005 - January 2008
Boston, MA
● Reported to the
designated supervisor or manager, operate motor vehicles on and off auction
premises for transport, pickup and delivery in support of auction activities.
Safely move, stage, and park vehicles in the correct lot area. Perform all
other duties assigned by supervisor or manager. Practice and ensure
that company policies and procedures and state or federal laws were followed
at all times.
Boston
Medical
Center
Materials
Distribution
March 2001 - March 2004
Roslindale,
MA
●
Was under general supervision, performs in inventory, ordering and
delivery of supplies throughout the hospital. Responsible for developing and
maintaining inventory levels of supplies, in the appropriate storage
facility(unit storerooms, dept. storerooms and the distribution facility by
using computerized inventory systems. Interface with other departments in the
healthcare environment, pertaining to supply issues.
Blockbuster
video
Customer Service
January 1997 - February 2001
Boston, MA
● Prevented
store losses using awareness, attention to detail and integrity.
●
Maintained up-to- date knowledge of store policies regarding payments,
returns and exchanges. Worked as a team member performing cashier duties,
product assistance and cleaning. Guaranteed positive customer experiences and
resolved all customer complaints.
Educational Background
|
West
Roxbury High School
|
1999
|
High School
Diploma: Business Management
West Roxbury,
MA, USA
Coursework in
Business Administration and Organizational Development
Completed vehicle safety checks per Company policy and
constantly operates the vehicle within safety guidelines;
Consistently
assisted customers in a professional, courteous, and prompt manner.
Established and maintained rapport with current commercial
customers, always remaining aware of, and addressing their needs; recommended
products that meets their needs, including informing customers of new
products and services.
Filled
commercial customers' orders and stages them for delivery.
Assisted other
store personnel in keeping the back room area clean, organized, and stocked.
Complied with all aspects of the Fleet safety program.
Other duties
may be assigned, as necessary.
Labor ReadyMarch
2005 to January 2008
Auction
Driver
Boston, MA
Reported to the designated supervisor or manager, operate motor
vehicles on and off auction premises for transport, pickup and delivery in
support of auction activities. Safely move, stage, and park vehicles in the
correct lot area. Perform all other duties assigned by supervisor or
manager. Practice and ensure that company policies and procedures and
state or federal laws were followed at all times.
Boston Medical
CenterMarch 2001 to March 2004
Materials
Distribution
Roslindale, MA
Was under general
supervision, performs in inventory, ordering and delivery of supplies
throughout the hospital. Responsible for developing and maintaining inventory
levels of supplies, in the appropriate storage facility(unit storerooms,
dept. storerooms and the distribution facility by using computerized
inventory systems. Interface with other departments in the healthcare
environment, pertaining to supply issues.
Blockbuster
videoJanuary 1997 to February 2001
Customer
Service
Boston, MA
Prevented
store losses using awareness, attention to detail and integrity.
Maintained
up-to- date knowledge of store policies regarding payments, returns and
exchanges. Worked as a team member performing cashier duties, product
assistance and cleaning. Guaranteed positive customer experiences and
resolved all customer complaints.
Educational Background
|
West
Roxbury High School
|
1999
|
High School
Diploma: Business Management
West Roxbury,
MA, USA
Coursework in
Business Administration and Organizational Development